My Actifit Report Card: December 7 2019

in #zzan10 months ago

经过一晚的忙碌晚班家人凌晨4点30分下线还有一二十间夜猫。但是听到数据后大家都很开心,在班前会上也给白班家人分享了喜悦,掌声瞬间响了起来,“趁热打铁”,今天周六也一个“丰收的季节”,我相信通过大家一起努力,我们的目标很快就能达到,达到目的不是最终目的,而是超越!N

今天晚上在2楼站位的时候,这时候对讲机里说288房间待客,就马上再次查看房间后在一号位等待客人到来,这时看到客人拿了一个生日蛋糕就询问客人是否需要协助拿蛋糕,经客人同意后小心接过蛋糕,然后客人说道:“刚才进门的时候才发现我拿的蛋糕没有碟子,叉子,切蛋糕的刀,你们能不能帮我把蛋糕切开不然这只能放那看了!”于是我让客人稍等马上到水吧拿了几个金色小吃碟和果签和水果刀,来到客人房间帮助客人把蛋糕切好,然后客人很高兴,算是“奖励”我一块不好推辞就接受了并祝福了客人。通过客人的言语表情可以看出她很满意很开心。往往我们对客人多一点点的关注帮助就会很感动客人,所以多做一点点,认可满意多一点。

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